Family Bridges is the only home care agency in the greater Cincinnati area which has earned the “Best of Home Care” provider of choice award each year since 2011. The third party satisfaction research and quality assurance firm, Home Care Pulse, contacts clients of agencies who want monthly feedback from their clients in regards to customer satisfaction. The surveys are conducted on a monthly basis surveying 10% of current and recently discharged clients.
Based on these monthly client scores, our positive metrics earned Family Bridges the “Best of Home Care, Provider of Choice” award for each of the following years:
Our client satisfaction rate is unparalleled in our field.
Read below what our clients have to say and learn more about what makes us the premier provider of in-home senior care.
Your help and assistance in this challenging period is greatly appreciated. Our entire family extends our thanks for all you have done.
I am more than fully satisfied with the excellent service provided so carefully and so sincerely by each and every care giver.
The caregiver is excellent. She goes above and beyond! She doesn’t sit still.
My caregiver is excellent. She is all I could ask for. We hug each other when she comes and goes.