Family Bridges is the only home care agency in the greater Cincinnati area which has earned the “Best of Home Care, provider of choice award each year since 2011. The third party satisfaction research and quality assurance firm, Home Care Pulse, contacts clients of agencies who want monthly feedback from their clients in regards to customer satisfaction. The surveys are conducted on a monthly basis surveying 10% of current and recently discharged clients.
Based on these monthly client scores, our positive metrics earned Family Bridges the “Best of Home Care, Provider of Choice” award for each of the following years:
Through those survey’s one client stated the following:
Family Bridges staff has bent over backwards to accommodate us. They are outstanding. If they didn’t do what was promised we wouldn’t have them back. That being said, they have done exactly what we have hired them to do. We are very satisfied. I appreciate their caregivers. They are conscientious and overall they are just good at what they do.
Other review sites also have received great feedback from clients such as our Google profile below.
If you would like to receive top quality home care for your elder, please contact us as (888) 900-0048 or by emailing us through our website here.